ONLINE
REGISTRATION FAQs
Q: Why do I need to call for my Student ID number
if I’ve already taken a class with the Red Cross?
That seems like a hassle.
Q:
Where are the Disaster classes?
Q: How do I know where the class is being held?
Q: I live closer to your Greenwood Service Center
(or Anderson or Laurens), but I don’t see any
classes listed for that location. Why not?
Q: What if something happens and I am unable to
come to a class I have already registered for?
Q: What if I decide not to take a class I have
registered for, can I get my money back?
Q: I don’t want to pay for a class right now. Do I
still need to call and get my Student ID number or
register, just to look at your schedule?
Q: Why don’t I see any Saturday classes?
Q: I know the Red Cross certifies Lifeguards and
teaches swim lessons, where are these classes in
your catalog?
Q: Some of the classes look pretty similar, how do
I know which one I need?
Q: What
is Blended Learning?
Q: Do you still offer Wilderness First Aid or Pet
First Aid?
Q: Why do I need to call for my Student ID number
if I’ve already taken a class with the Red Cross?
That seems like a hassle.
A: Each person that takes
a class with the Red Cross (either at the Chapter
Office, at work, school, online, or other satellite
location) is given a unique Student ID number in the
National Red Cross database. There are hundreds
of thousands of students in the database. If
you already have a Student ID number but register
without it you will create a duplicate record within
our database. If you have duplicate or multiple
records within our database, there is chance that
your “Learning History” (the list of all classes you
have taken) will be spread out over those duplicate
or multiple records also. This could result in you
not getting the correct certificates for classes you
completed, and us not being able to correctly verify
which classes you completed and when. This becomes
especially important for students who are required
to have certification for work or school.
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Q: Where are the Disaster classes?
A: At this time, Disaster
Services classes are not available for online
registration and payment. Click on the Disaster
Services link on our Homepage to see a list of class
dates and times, and for information about
registration.
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Q: How do I know where the class is being held?
A: For each class in our
catalog you can see the date, the facility where the
class will be held, and the cost. If you are still
not sure about class details, call us at
864-271-8222 for further assistance.
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Q: I live closer to your Greenwood Service Center
(or Anderson or Laurens), but I don’t see any
classes listed for that location. Why not?
A: Each Service Center
determines their own class schedule, and new classes
are added frequently. If you don’t see a class in
the catalog scheduled for a particular Service
Center, please call them directly to check on class
availability.
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Q: What if something happens and I am unable to
come to a class I have already registered for?
A: If for any reason you
need to transfer to another class, you will be
charged a $10 transfer fee. Please choose your
class time carefully.
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Q: What if I decide not to take a class I have
registered for, can I get my money back?
A: Yes, but there is a
specific set of procedures that must be followed.
Call us at 864-271-8222 if you need information
regarding a refund.
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Q: I don’t want to pay for a class right now. Do I
still need to call and get my Student ID number or
register, just to look at your schedule?
A: No, you may browse our
catalog of classes any time without registering or
logging in.
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Q: Why don’t I see any Saturday classes?
A: Almost all of our
classes are held during the week. The exceptions
are Babysitter’s Training and Wilderness First Aid.
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Q: I know the Red Cross certifies Lifeguards and
teaches swim lessons, where are these classes in
your catalog?
A: We don’t schedule these
classes at our Chapter Offices since we don’t have a
pool. There are quite a few pools and aquatic
centers in the area that offer Red Cross
certifications in Life guarding and swim lessons.
The various locations can be found by visiting
this page.
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Q: Some of the classes look pretty similar, how do
I know which one I need?
A: Click on the class
title for a link to a description of the class. If
you are still unsure, call us at 864-271-8222 and
we’ll be happy to assist you.
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Q: What
is Blended Learning?
A: A Blended Learning
class is one in which you do the reading and written
portion online at your convenience, and then come to
a scheduled in-seat class to do your skills practice
with an Instructor. You can register and pay for
Blended Learning classes the same way you would
register and pay for an in-seat class.
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Q: Do you still offer Wilderness First Aid or Pet
First Aid?
A: Yes. These classes are
only offered as demand dictates – call us at
864-271-8222 to be placed on a waiting list or
notification list.
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